The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“Our Park Wing room was impressively spacious, providing ample room for all our belongings which made our stay incredibly comfortable.” view full review
Relaxing Beach Vibe
“The hotel's design and interior truly encapsulated a relaxing beach vibe that made unwinding after a long day feel effortless.” view full review
Delicious Eats
“The nearby Barefoot Beach Cafe served delectable food and refreshing Pineapple Whips that were perfect for enjoying by the beach.” view full review
Awesome Lei Class!
“The complimentary lei-making class was a good surprise, allowing us to immerse ourselves in Hawaiian culture while creating beautiful souvenirs.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Hiking
Cycling
Golf course
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Special diet menus
Business
Meeting/ Banquet facilities
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Beach access
Sun loungers
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Show more
Location
2863 Kalakaua Avenue,
Honolulu,
Hawaii,
United States,
96815,
Hawaii
Map view
street view
2863 Kalakaua Avenue,
Honolulu,
Hawaii,
United States,
96815,
Hawaii
City landmarks
Zoo
Honolulu Zoo
1.3
km
130 Ohua Ave
Saint Augustine by-the-Sea
1.2
km
Honolulu
Diamond Head State Monument
3.3
km
Beach
Waikiki Beach Walk
2.2
km
Museum
US Army Museum of Hawaii
2.2
km
Art object
Statue of Duke Kahanamoku
2.0
km
Monument
Queen Kapiolani Statue
640 m
Kapahulu Avenue in front of Honolulu Zoo
Gandhi Statue
930 m
Beach
Kuhio Beach Park
1.2
km
Kalakaua Ave
Kalakaua Avenue
1.1
km
Mall
International Market Place
1.8
km
2520 Kalakaua Ave
Father Damien Museum
1.1
km
Mall
Royal Hawaiian Center
2.0
km
3840 Paki Ave
Kapiʻolani Regional Park
1.1
km
Garden
Queen Kapiolani Garden
1.5
km
2365 Kalakaua Ave
Moana Surfrider
1.6
km
Lighthouse
Diamond Head Lighthouse
1.5
km
Honolulu
Summit of Diamond Head Crater
1.0
km
Museum
Shangri La
2.8
km
Kuhio Beach Park
Makua and Kila Statue
1.8
km
3503 Leahi Ave
Honolulu Paki Community Park
1.1
km
Museum
King's Guard Museum
1.6
km
College
Kapiolani Community College
2.2
km
Gallery
Nohea Gallery
1.6
km
Kalakaua Avenue at Ohua Ave.
Prince Kuhio Statue
1.9
km
Kalakaua Avenue In front of Honolulu Zoo
Surfer Statue
1.9
km
Nearby
Aquarium
Waikiki Aquarium
410 m
Oahu
Waikiki War Memorial Natatorium
370 m
Park
Waikiki Gateway Park
90 m
Restaurants
Barefoot Beach Cafe
600 m
2699 Kalakaua Ave
Queen's Surf Cafe and Lanai
590 m
2701 Kalakaua Ave
Tucker & Bevvy Picnic Food
960 m
2586 Kalakaua Ave Park Shore Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Clean Rooms
Friendly Service
Expensive Dining
Ongoing Renovations
8.0/10
Great
Rooms
7.7
Location
9.2
Service
8.7
Dining
7.5
Guest reviews
8.0/10
based on 6 reviews
8.3
8.3/10 based on 497 reviews
Thomas
United Kingdom,
May
2024
8.0/10
The hotel had some emergency renovations going on that affected various amenities like the restaurants, bar, and beachfront access, which was a bit inconvenient. However, the room I stayed in was clean and nicely furnished, giving a great view of the ocean or park/Diamond Head.
Rooms
8.0
My room was quite small, but it was clean and nicely furnished. It seemed to have undergone a remodel and had a great ocean view.
Service
9.0
The service was really nice and the staff seemed happy to help. They were prompt and attentive to all our needs during our stay.
Location
9.0
The location was awesome, striking a perfect balance between being close to main stores and restaurants while still feeling like a nature retreat. It's a quiet area away from the noise, right across from Kapiolani Park.
Dining
7.0
The dining experience was amazing, satisfying my celebration needs. The food was top-notch, but the prices, especially $70 for breakfast, were on the expensive side.
Facilities
7.0
The facilities were under some emergency renovations, affecting some areas, but overall, they were well-kept and offered a variety of options.
Clean Rooms
Expensive Dining
Walter
United States,
March
2024
8.6/10
I loved my stay at New Otani. The room was always spotless when I returned from the beach, but it was a bit small. The service was excellent; the staff was friendly and helpful. The location was outstanding, right on Kaimana Beach and close to the hustle and bustle. The dining was pricey but worth it. The facilities were great, and the hotel is a sweet spot if you want to be away from the crowded Waikiki Beach area.
Rooms
7.0
My room was always spotless when I came back from the beach, but it was really small.
Service
9.0
The staff was all very friendly and helpful.
Location
10.0
The hotel is in an outstanding location, right on Kaimana Beach and close to the hustle and bustle.
Dining
8.0
The dining was pricey, but it was one of the reasons I chose New Otani.
Facilities
9.0
The facilities were wonderful!
James
United Kingdom,
February
2024
8.0/10
I had a mixed experience at the hotel. The rooms were quite spacious for the price, especially the ones with a 'city view,' but I encountered problems with the bathroom sink. The service was excellent, with staff actually taking time to value customers, but there was a small hiccup when a valet attendant took an unexpected break. The location was a strong point, being a short walk away from the hustle and bustle of Waikiki with a great swimming beach, but it was a bit far from the high volume area. Dining was pleasant with stunning sunrises and sets from the oceanfront room, yet the available options were limited till 10 am. Facilities were generally satisfying.
Rooms
7.0
The rooms were quite spacious for the price, especially the ones with a 'city view,' but I had problems with the bathroom sink.
Service
9.0
The service was wonderful, worth the splurge to get valet parking. From the front desk to the valet attendants, they were attentive and helpful.
Location
8.0
The location was very good, far enough away from Waikiki and Honolulu to be peaceful, yet just a short walk to both places. Outside of Waikiki, it was nice and quiet with great views of the city lights.
Dining
8.0
Dining was a highlight, being one of the reasons I booked the hotel. I was in awe of the sunrises and sunsets from the oceanfront room.
Facilities
8.0
Facilities met expectations.
spacious rooms
sink problems
Henry
United States,
September
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious, had refrigerators, and even a proper drip coffee maker where I could enjoy my favorite Hawaiian breakfast. However, the rooms were a bit smallish, but the prices were reasonable. The location was fabulous, near Diamond Head and across from Kapiolani Park, giving me a taste of old Waikiki charm. The service was top-notch, with efficient and accommodating staff who never seemed to take a break. The dining was outstanding, especially at the beachside restaurant with incredible food and service. Overall, a fantastic experience with just a few minor drawbacks.
Rooms
8.0
The rooms were plenty spacious with great amenities.
Service
9.0
The hotel staff was nice, efficient, and always ready to help.
Location
10.0
The hotel's location is fabulous, near Diamond Head and Kapiolani Park.
Dining
9.0
The dining experience was amazing, especially at the beachside restaurant with incredible views.
Facilities
9.0
The hotel had excellent facilities for a comfortable stay.
Great location
Smallish rooms
Helena
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel, primarily because of its peaceful location just a short walk from the bustling areas of Waikiki and Honolulu. The room was spacious, clean, and had a very comfortable bed, making it a perfect retreat. The service was friendly and accommodating, although a bit slow. The dining was good but on the expensive side. The hotel facilities were well-maintained and added to my overall experience.
Rooms
9.0
The room had a great ocean view, was quiet, clean, spacious, well-appointed, and had a very comfortable bed.
Service
8.0
The staff was very pleasant, friendly, and accommodating, although the service was a bit slow.
Location
9.0
The hotel's location was perfect, offering a peaceful retreat near Waikiki and Honolulu with easy access to attractions like the beach and Diamondhead trailhead.
Dining
7.0
The dining experience was good but slightly expensive. I enjoyed the Greek traditional products available.
Facilities
9.0
The hotel facilities were well-maintained and added to my overall experience.
David
United States,
May
2023
7.4/10
The hotel has a fantastic location on Sans Souci Beach in Honolulu, offering a beautiful and quiet environment. The rooms are a bit small, lacking some amenities like a microwave and coffee maker, but the view from our room makes up for it. Driving back to the main highway can be a bit challenging.
Rooms
7.0
The rooms are small without a couple of amenities seen in bigger rooms, but the view makes up for it.
Service
8.0
The service from the front desk to the Valet attendants was excellent, friendly, and accommodating. However, there were instances where staff wandered off and returned after 15 minutes.
Location
9.0
The hotel is really in a great location on Sans Souci Beach, away from the busy cluster of hotels in Waikiki. However, the area is quite small with not much to do beyond the beach.
Dining
6.0
Dining at the Hau Tree Lanai was overpriced for the quality and quantity of food. The Thai food was good, but reservations were necessary for the best experience.
Facilities
7.0
The facilities were decent overall, but there were some areas that could be improved for the price paid.
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